Scoop Diego
Effective Date: January 28, 2026
Scoop Diego (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit https://scoopdiego.com/, request a quote, sign up for service, or contact us.
Information We Collect
Information you provide
We collect information you choose to share with us, such as:
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Name, email address, and phone number
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Service address and access details (gate code, instructions, preferred days)
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Service details (number of dogs, schedule, special notes)
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Messages you send us (texts, emails, contact form submissions)
Information collected automatically
When you visit our website, we may automatically collect:
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IP address, device type, and browser type
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Pages you view and how you interact with our site
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Approximate location (based on IP address)
This data may be collected using cookies and similar technologies (see “Cookies” below).
Payments
If you pay online or keep a card on file, payments are processed through third-party payment providers (for example, a processor connected to our scheduling/billing system). We do not store your full payment card number on our website.
How We Use Your Information
We use information to:
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Provide and manage pet waste removal services
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Schedule visits, send reminders, and communicate service updates
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Create and maintain your customer account/portal
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Process invoices and payments
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Respond to questions and provide customer support
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Improve our website, services, and marketing
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Protect against fraud and maintain security
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Comply with legal requirements
How We Share Information
We do not sell your personal information.
We may share information only when needed to run our business, including:
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Scheduling/Billing provider: We use Sweep&Go (or a similar CRM) to manage scheduling, client accounts, invoicing, and service communications.
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Payment processors: To process transactions and manage billing.
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Messaging providers: To send texts or emails you request (service reminders/updates).
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Website/analytics providers: Hosting, security, website analytics, and performance tools.
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Legal/safety: If required by law or to protect rights, safety, and security.
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Business transfers: If our business is sold or reorganized, information may transfer as part of that change.
Cookies and Tracking
Our website may use cookies and similar technologies to help it function, remember preferences, and understand website traffic. You can control cookies through your browser settings. If you disable cookies, some site features may not work properly.
Text Messages and Email
If you provide your phone number or email, you may receive service-related messages (like reminders, scheduling updates, or billing notices).
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To stop marketing emails, use the unsubscribe link (if included) or contact us.
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To stop text messages (where applicable), reply STOP.
Message and data rates may apply depending on your carrier.
Data Retention
We keep personal information only as long as needed for scheduling, providing services, recordkeeping, legal compliance, and resolving disputes.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your Choices
You may request to access, update, or delete your information by contacting us at the details below. We may need to keep certain records for legal, billing, or operational reasons.
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
Contact Us
Scoop Diego
Website: https://scoopdiego.com/
Email: info@scoopdiego.com
Phone: 858-293-8877
Servicing San Diego County.
